Your reply is important for us to ensure we assist you accordingly. Write to us with the status of the external drive not showing in File Explorer on the PC for further assistance. Close the Disk management window, open File Explorer ( Windows logo + E keys on the keyboard) and check if the changes are effective.Check if you are able to open the drive in If visible, right click on the external drive and select Open.Check if the drive is visible in the window. Connect the external drive to the PC, press Windows logo + X keys on the keyboard and selectĭisk management option from the context menu.After the Command Prompt opens, you can type the drive letter of the desired drive, followed by a colon, e.g. If you want to open elevated Command Prompt, you should press Ctrl + Shift + Enter. If the issue persists, check if you are able to open the drive viaĭisk management by following the steps below: You can press Windows + R, type cmd, and hit Enter to open Command Prompt window. Since the drive shows in Device manager, I suggest you to remove the external drive and re-plug to check if the issue is resolved.
#Disc drive open door driver#
Please reply, did you try removing and re-plugging the driver to the PC? The above issue might occur if a drive letter is not allotted to the external drive. My External Toshiba DVD Drive doesn't show up We look forward to your response after completing the steps.
#Disc drive open door manual#
If a disk is stuck and you have a tower computer, youcan probably find a manual release/eject hole that you can insert a straightened paper clip into to push the drive door out (while the computer is off). If that doesn't work, you can also try going into Open Firmware and typing in a command. Alternatively, you should be able to get the drive to open by holding down the primary mouse button while the computer is booting. but you can right click the drive icon inMy Computer window and select Eject. There is still a pinhole - you just need to push the silver door down with your finger to expose the drive. This will check for common errors that affect hardware on your computer and attempts to correct them. Dont know what kind of computer you have. Hardware and Devices from the list and you can run the troubleshooter. This will display the list of troubleshooters which are built-in in the computer.Click on “ View All” in the top left corner.Type “ Troubleshooting” in the Search bar and press Enter.Have you tried to plug the external drive to a different port on your computer?Īs a initial recommendation, we suggest that your run the built in troubleshooter in Windows 10.Were there any recent changes or updates installed on your computer?.Just to confirm, the device that is not working properly is a external DVD optical drive?.For us to resolve your concern, kindly answer the questions This could be caused by a driver that needs to updated or corrupted files. There are several factors that can cause your external drive to not read DVDs even though the system is recognizing the device.